Guarantee We pride ourselves on the quality of our service and therefore guarantee that if for any reason, you are dissatisfied with your purchase, please return it within 14 days of purchase in its original packaging to LiteFactory Limited with your purchase invoice for a full refund. Please contact us prior to returning the goods and we will issue you will a returns number and details of where to return the goods Replacement products will be given for purchases that have manufacturing faults, and are returned within 1 months of purchase. This does not affect your statutory rights. Please Note that we cannot refund or replace any Glow Chemical product that has been opened or activated. Back